Ensuring Excellence and Compliance in Social Adult Day Care

Date: May 8, 2024

Session Description:

This comprehensive training webinar is specifically designed for providers of Social Adult Day Care (SADC) services under Medicaid Managed Long Term Care (MLTC) plans. Our session aims to guide providers through the complex landscape of regulatory requirements, ensuring that they not only understand, but are able to successfully implement standards that enhance the quality of care and operational effectiveness.

Training Objectives:

  • Understand Regulatory Frameworks: Dive into the specific compliance requirements set forth in Title 9 New York Codes, Rules, and Regulations (NYCRR) § 6654.20, the Home and Community-Based Services (HCBS) Final Rule, and other relevant regulations.
  • Program Development: Learn how to draft and implement essential policies and procedures, including emergency preparedness, nutrition standards, and participant rights as mandated by local and state guidelines.
  • Quality Assurance: Focus on best practices for program self-evaluation and ongoing compliance with the New York State Office for the Aging (NYSOFA) and other governing bodies.
  • Staff Training Requirements: Cover the necessary training for all service staff, including personal care, safety, accident prevention, and specialized training for working with older adults and those with specific needs such as dementia.
  • Documentation and Recordkeeping: Master the art of maintaining proper participant and staff records to meet audit requirements and enhance service delivery.
Key Topics:

  1. Navigating Licensing and Certification: Understanding the non-licensure status of SADCs, but emphasizing the importance of registration and adherence to NYSOFA regulations.
  2. Participant Eligibility and Service Plans: Establishing robust processes for participant admission, assessment, and tailored service planning.
  3. Operational Standards: Setting up your day-to-day operations to comply with state and local standards.
  4. Staffing and Training: Ensuring that staffing levels meet regulatory ratios and that all staff are properly trained as per state requirements, including mandatory annual in-service training.
  5. Facility and Safety Requirements: Overview of facility requirements to ensure safety and accessibility, including compliance with Americans with Disabilities Act (ADA) and fire safety regulations.
  6. Legal Compliance: Addressing the critical areas of fraud, waste, and abuse prevention; Health Insurance Portability and Accountability Act (HIPAA) compliance; and other legal imperatives.

Who Should Attend:

This webinar is essential for program directors, administrators, and staff of SADC facilities contracted with MLTC plans. It is also beneficial for those in the planning stages of opening an SADC.

Ensure that your SADC facility not only operates in compliance with the stringent requirements of New York State, but also exemplifies the highest standards of care and operational excellence.


  • Yvonne Ward, Past Vice President of Policy, New York State Adult Day Services Association
  • Tammy Ryan, Vice President of Programming, New York State Adult Day Services Association